Last Updated: [Insert Date]

Welcome to Geox & GUESS Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.stepongeoxdeals.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Geox & GUESS Shop caters to fashion-conscious individuals seeking premium footwear and accessories that combine style with comfort. Our products are designed for those who appreciate quality craftsmanship in:

  • Footwear (Boots, Flats, Heels, Loafers, Oxfords, Sandals, Sneakers & Athletic Shoes)
  • Accessories (Backpacks, Bags, Handbags, Wallets)

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. By using our site, you confirm you have legal capacity to enter into binding contracts.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining confidentiality of your credentials and all activities under your account.

2.3 Prohibited Activities

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with site functionality
  • Use automated systems to extract data

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and images, but slight variations may occur. All footwear is designed for comfort without compromising style.

3.2 Availability

Products are subject to availability. We may limit quantities and discontinue items without notice.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors.

4. Orders & Payments

4.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse orders for any reason.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method.

4.3 Order Confirmation

You will receive an order confirmation email. This does not signify acceptance; a contract is formed when we ship your order.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Options

Standard Shipping ($12.95 USD)
Carrier: DHL or FedEx
Delivery: 10-15 business days after shipment
Includes tracking and insurance

Free Shipping (Orders over $50 USD)
Carrier: EMS
Delivery: 15-25 business days after shipment
Includes basic tracking

5.3 Delivery Areas

We ship worldwide except certain Asian and remote regions. Customers are responsible for any customs fees, taxes, or import duties.

6. Returns & Exchanges

6.1 Return Policy

You may return or exchange items within 15 days of delivery if:

  • Item is unused, unworn, and in original condition
  • All original tags are attached
  • Original packaging is included
  • Proof of purchase is provided

6.2 Non-Returnable Items

The following cannot be returned unless defective:

  • Worn sandals or flats (hygiene reasons)
  • Items without original tags/packaging
  • Personalized/custom products
  • Final sale/clearance items

6.3 Return Process

Contact us at [email protected] to initiate returns. Customers are responsible for return shipping costs unless the return is due to our error.

6.4 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our site (logos, text, images) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

8. Liability Limitations

8.1 Product Use

We are not liable for any injuries resulting from product use beyond their intended purpose.

8.2 Website Availability

We strive for uninterrupted access but cannot guarantee it. We’re not liable for any losses due to website unavailability.

8.3 Third-Party Links

We’re not responsible for content on linked third-party sites.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your data.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms are governed by Arizona state laws. Any disputes shall be resolved in courts located in Glendale, Arizona.

12. Contact Us

For questions about these Terms:

Geox & GUESS Shop
6601 West Ocotillo Road
Glendale, AZ 85301 USA
Email: [email protected]

Thank you for choosing Geox & GUESS Shop – where style meets comfort in every step.